IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
FROM THE SAVANNAH UTILITY DEPARTMENT WATER SYSTEM
TN0000611, HARDIN COUNTY
Updated Tuesday, July 28, 2026
1:00 PM
WATER SERVICE OUTAGES
PRECAUTIONARY BOIL WATER NOTICES
Mt Herman, Bucktown, Cerro Gordo, Centerview, and Stringtown
Updated Tuesday, July 28, 2026, 1:00 PM
Testing of the water system is complete. As of 1:00 PM, Tuesday, July 28, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Sunday, July 26, 2026, 5:00 PM
This notice affects approximately 470 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Mt Herman, Bucktown, Cerro Gordo, Centerview, and Stringtown communities in north central Hardin County, Tennessee as specified on the Service Status Map.
Old Town Loop east of Double Springs Loop; Dew Drop Road, and Boon Lane
Updated Sunday, July 26, 2026, 5:30 PM
Testing of the water system is complete. As of 5:30 PM, Sunday, July 26, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Friday, July 24, 2026, 3:00 PM
This notice affects approximately 50 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Old Town Loop east of the easternmost intersection of Double Springs Loop, Dew Drop Road, and Boon Lane in east central Hardin County, Tennessee as specified on the Service Status Map.
Dogtown Drive north of the Pony Creek Bridge; TVA Road and Massey Lane
Updated Saturday, July 25, 2026, 12:00 PM
Testing of the water system is complete. As of 12:00 PM, Saturday, July 25, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Thursday, July 23, 2026, 8:00 AM
This notice affects approximately 30 water services
Due to to water system maintenance, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Dogtown Drive north of the Pony Creek Bridge, TVA Road, and Massey Lane in north central Hardin County, Tennessee as specified on the Service Status Map.
WHAT TO DO IF YOU ARE IN THE
AFFECTED AREA OF A BOIL WATER NOTICE
Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:
Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.
Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice.
Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).
For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.
Use this map to view the current status of Savannah Utility Department services including any known outages or public notices.