Current Service Status

Updated Wednesday, August 19, 2026, 10:00 AM
Testing of the water system is complete. As of 10:00 AM, Wednesday, August 19, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Monday, August 17, 2026, 10:00 AM
This notice affects approximately 500 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 128 south of Galloway Cove to Pickwick Dam and all adjacent roads, Pyburns Drive east to Point Grand Drive and all adjacent roads, including the Nixon and Pyburn Communities in south central Hardin County, Tennessee as specified on the Service Status Map.

Updated Wednesday, August 12, 2026, 10:00 AM
Testing of the water system is complete. As of 10:00 AM, Wednesday, August 12, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Sunday, August 9, 2026, 12:00 AM
This notice affects approximately 1100 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 64 east of the west end of Old Town Loop, Clifton Road north of the Horse Creek bridge, Old Town Loop, Lonesome Pine Road, Highway 128 North and all adjacent roads including the Olive Hill, Bucktown, Cerro Gordo, and Swift communities in north central Hardin County, Tennessee as specified on the Service Status Map.

Updated Thursday, August 6, 2026, 11:00 AM
Testing of the water system is complete. As of 11:00 AM, Thursday, August 6, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Wednesday, August 5, 2026, 9:00 AM
This notice affects approximately 260 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 69 south of 12825 Highway 69 to the Wayne County Line and all adjacent roads including the Walnut Grove community in south east Hardin County, Tennessee as specified on the Service Status Map.

WHAT TO DO IF YOU ARE IN THE
AFFECTED AREA OF A BOIL WATER NOTICE

Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:

Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.

Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice.

Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.