Current Service Status

Updated Thursday, July 9, 2026, 10:00 AM
Testing of the water system is complete. As of 10:00 AM, Thursday, July 9, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Tuesday, July 7, 2026, 9:00 AM
This notice affects approximately 20 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Breckinridge Lane west of Raymond McAnally Road and Katherine Lane in the Bucktown Community of north central Hardin County as specified on the Service Status Map.

Updated Friday, July 3, 2026, 12:00 PM
Testing of the water system is complete. As of 12:00 PM, Friday, July 3, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Wednesday, July 1, 2026, 3:00 PM
This notice affects approximately 520 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 128 south of Sylvan Drive and all adjacent roads, including Hamburg Loop, Arnold Lane, Declan Lane, and others. This includes the Nixon and Pyburn Communities and surrounding areas as specified on the Service Status Map.

WHAT TO DO IF YOU ARE IN THE
AFFECTED AREA OF A BOIL WATER NOTICE

Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:

Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.

Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice.

Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.