IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
FROM THE SAVANNAH UTILITY DEPARTMENT WATER SYSTEM
TN0000611, HARDIN COUNTY
WATER SERVICE OUTAGES
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All Savannah Utility Department Water Customers
Updated Wednesday, February 4, 2026, 4:00 PM
Crews have repaired the water main break, and the water system is returning to normal pressure. The PRECAUTIONARY BOIL WATER NOTICE issued for all Savannah Utility Department water customers on Monday, February 2, 2026 has been lifted.
PRECAUTIONARY BOIL WATER NOTICES
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Highway 64 east of Hard Rock Road | Highway 128 North | Olive Hill and Swift
Updated Friday, April 24, 2026, 3:00 PM
Testing of the water system is complete. As of 3:00 PM, Friday, April 24, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Thursday, April 23, 2026, 9:00 AM
This notice affects approximately 475 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 64 east of the intersection of Hard Rock Road, Highway 128 North to Highway 114, Lonesome Pine Road, Smoky Road, Clifton Road east of the Indian Creek Bridge, and Dogtown Drive in north central Hardin County, Tennessee. This includes the Olive Hill and Swift communities and surrounding areas as specified on the Service Status Map.
Highway 128 south of Ridge Road | Nixon & Pyburn
Updated Thursday, April 16, 2026, 5:00 PM
Testing of the water system is complete. As of 5:00 PM, Thursday, April 16, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Wednesday, April 15, 2026, 12:00 PM
This notice affects approximately 400 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 128 south of the intersection of Ridge Road in south central Hardin County, Tennessee. This includes the Nixon and Pyburn communities and surrounding areas.
Walnut Grove | HWY 69 – Pyburns Drive to Second Creek
Updated Saturday, April 11, 2026, 11:00 AM
Testing of the water system is complete. As of 11:00 AM, Saturday, April 11, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Thursday, April 9, 2026, 7:00 PM
This notice affects approximately 260 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 69 from the intersection of Pyburns Drive to Second Creek in south east Hardin County, Tennessee. This includes all of the Walnut Grove community and surrounding areas.
Salt Lane
Updated Thursday, February 19, 2026, 11:30 AM
Testing of the water system is complete. As of 11:30 AM, Thursday, February 19, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Tuesday, February 17, 2026, 10:00 AM
This notice affects approximately 30 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Salt Lane in north central Hardin County, Tennessee.
Sections of County Home Road, Highway 203, etc.
Updated Thursday, February 12, 2026, 4:30 PM
Testing of the water system is complete. As of 4:30 PM, Thursday, February 12, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Tuesday, February 10, 2026, 3:00 PM
This notice affects approximately 470 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
County Home Road east of Topsy Lane and all adjacent roads, Highway 203 east of Serenity Drive and all adjacent roads, Jade Road, Burnt Church Road, and Choate Creek Road.
All Savannah Utility Department Water Customers
Updated Wednesday, February 4, 2026, 4:00 PM
Testing of the water system is complete. As of 4:00 PM, Wednesday, February 4, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Updated Monday, February 2, 2026, 6:20 PM
This notice affects approximately 9200 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all Savannah Utility Department water customers.
Updated Saturday, January 31, 2026, 2:15 PM
Testing of the water system is complete. As of 2:15 PM, Saturday, January 31, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Thursday, January 29, 2026, 2:00 PM
This notice affects approximately 140 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Highway 64 east of the east intersection of Old Town Loop, Lonesome Pine Road, and Olive Hill
Updated Saturday, January 31, 2026, 2:15 PM
Testing of the water system is complete. As of 2:15 PM, Saturday, January 31, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Wednesday, January 28, 2026, 10:00 AM
This notice affects approximately 250 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
All roads adjacent to Highway 128 north of the south intersection of Family Loop to the intersection of Highway 114, Smoky Road, Clifton Road east of the Indian Creek Bridge, and Dogtown Drive.
Updated Wednesday, January 28, 2026, 11:30 AM
Testing of the water system is complete. As of 11:30 AM, Wednesday, January 28, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Monday, January 26, 2026, 1:00 PM
This notice affects approximately 500 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
Somerset Drive, Serenity Circle, County Home Road east of Topsy Lane and all adjacent roads, Highway 203 east of Serenity Drive and all adjacent roads, Jade Road, and Choate Creek Road.
WHAT TO DO IF YOU ARE IN THE
AFFECTED AREA OF A BOIL WATER NOTICE
Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:
Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.
Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice.
Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).
For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.
