Current Service Status

Testing of the water system is complete. As of 4:30 PM, Thursday, February 12, 2026 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.

Tuesday, February 10, 2026, 3:00 PM
This notice affects approximately 470 water services
Due to a water main break causing a temporary loss of pressure, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
County Home Road east of Topsy Lane and all adjacent roads, Highway 203 east of Serenity Drive and all adjacent roads, Jade Road, Burnt Church Road, and Choate Creek Road.

WHAT TO DO IF YOU ARE IN THE
AFFECTED AREA OF A BOIL WATER NOTICE

Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:

Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.

Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice.

Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.