IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER
FROM THE SAVANNAH UTILITY DEPARTMENT WATER SYSTEM
TN0000611, HARDIN COUNTY
JULY 25, 2024
Updated Saturday, July 27, 2024, 12:00 PM
Testing of the water system is complete. As of 12:00 PM, Saturday, July 27, 2024 the PRECAUTIONARY BOIL WATER NOTICE has been lifted for the affected area.
Updated Thursday, July 25, 2024, 4:00 PM
Due to a recent water line break, a PRECAUTIONARY BOIL WATER NOTICE is being issued to all water customers in the following service area:
All serviced locations along Serenity Drive and Somerset Loop as highlighted on the following map.
Water line breaks resulting in a loss of system pressure can introduce disease-causing organisms into the water system. As a precaution, water customers in the affected areas are advised to boil their water prior to using it for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water. Customers should take the following steps:
Prior to boiling, all water should be strained through a clean cloth to remove any sediment or floating material. Heat water to a vigorous boil, let it boil for three (3) minutes to ensure disinfection, and let it cool before using.
The Savannah Utility Department is actively repairing the line break. Once system pressure is restored, bacteriological tests will be conducted throughout the system. When tests show no bacteria, the department will notify customers that the water is safe and rescind the Precautionary Boil Water Notice. We anticipate resolving the problem within the next 48 hours.
Please share this information with other Savannah Utility Department water customers, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.
For more information, please contact the Savannah Utility Department at 731-925-4216 or TDEC-DWR in Jackson at 731-512-1300.